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Advocacy Move people to act, and to give Petitions, patch-through calls to legislators, rapid response, and fundraising asks in the same thread. Nonprofit Turn a moment into a gift Matched appeals, in-thread giving, receipts and the recurring upgrade, all in one conversation. Labor Recruit, activate, and hold the line Card drives, contract votes, strike coordination, worksite turnout, and dues renewals. Healthcare Reach people who can't miss the message Appointment reminders, benefits enrollment, public health outreach, and emergency alerts. Brands Turn offers into action, and complaints into fixes Promotions and loyalty at national scale, plus real-time feedback routed to the person who can fix it. Includes Voice of Customers
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Customer results

Utility customer feedback case studies

Water and energy networks mostly hear from customers when something goes wrong. These utilities ask every customer how it went the next day, call back anyone who is unhappy, and report the results to their regulators.

Water utility · Scotland29%fewer customer complaints

Scottish Water

Voice of CustomersOne question by text the day after a visit: half of customers answer, and complaints fell 29%.Read the case study →Electricity distribution · United Kingdom17,700pieces of feedback a month, up from 400

UK Power Networks

Voice of CustomersEvery customer who scores 8 or below gets a call back, and 34,000 power cut customers scored 10 out of 10.Read the case study →

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