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Advocacy Move people to act, and to give Petitions, patch-through calls to legislators, rapid response, and fundraising asks in the same thread. Nonprofit Turn a moment into a gift Matched appeals, in-thread giving, receipts and the recurring upgrade, all in one conversation. Labor Recruit, activate, and hold the line Card drives, contract votes, strike coordination, worksite turnout, and dues renewals. Healthcare Reach people who can't miss the message Appointment reminders, benefits enrollment, public health outreach, and emergency alerts. Brands Turn offers into action, and complaints into fixes Promotions and loyalty at national scale, plus real-time feedback routed to the person who can fix it. Includes Voice of Customers
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Customer results

Housing association customer feedback case studies

Social landlords are measured on repairs, complaint handling, and how tenants feel they are treated. These housing providers replaced slow telephone and postal surveys with tenant feedback after every repair, letting, and call, and gave every unhappy tenant an owner.

Social housing · Wales92%customer satisfaction, up from 85%

Tai Calon Community Housing

Voice of CustomersFaster responses and clear case ownership lifted satisfaction past a 90% target and cut recovery time to two days.Read the case study →Social housing · England91.2%satisfaction for lettings

Stonewater

Voice of CustomersFeedback after repairs, lettings, and calls fixes issues before they become complaints.Read the case study →Housing association · and East of England70%fewer advisors on performance plans

Orbit Group

Voice of CustomersReal-time feedback replaced cherry-picked phone surveys and changed the contact center culture.Read the case study →

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