Canvas AINew in mCommons
Ask your messaging data a question. Get the answer in seconds.
Canvas AI puts live dashboards, board-ready reports, and Scout, a data assistant that answers in plain English, inside mCommons, the platform your team already uses for SMS, MMS, RCS, and WhatsApp. No exports, no spreadsheets, and no analyst needed.
Available now for mCommons programs in the United States.
Scout
Connected to your mCommons data
Illustrative data for a fictional organization, Coastal Defense Fund.
Why it matters
Your impact report, without the spreadsheet weekend.
Move from exporting CSV files to answering the board’s question in the meeting.
Ask Scout
Type a question the way you would ask a colleague. Scout answers in seconds, from your data only, and draws the chart for you.
Live dashboards
Delivery, response rates, opt-ins, click-through, and donations on dashboards that update themselves. Click any chart to go from the top-line number down to a single campaign.
Board-ready reports
Program reach, actions taken, and donations driven, pulled together on demand and emailed as a PDF on a schedule you set.
No CSV exports. No analyst on staff. No support ticket. It lives inside mCommons, where your campaigns already run.
Live dashboards
Your program on one screen, updating itself.
Subscriber growth, opt-ins and opt-outs, and response rates sit on dashboards that refresh on their own. Every chart is a starting point: click a month to see which campaigns drove it.
- Filter by company, campaign, broadcast, or date range
- Drill from any total to the campaign behind it, with no preset paths
- Alerts when opt-outs spike or delivery dips
- Pin any Scout answer to a dashboard in one click
Illustrative figures for a fictional organization, not customer results.
What drove the change
Illustrative figures for a fictional organization.
Scout IQ
See what moved, and why.
A dashboard tells you opt-ins fell. Scout IQ tells you why. Compare any two points on a chart and it finds the drivers behind the change, such as a keyword that closed, a broadcast that paused, or a sign-up form that stopped sending.
Scout IQ is included in the Pro plan.
Meet Scout
Ask anything. Get your answer, not a guess.
Plain English in, real numbers out
No query language and no training course. If your data can answer the question, Scout answers it.
Follows the thread
Start from any chart and ask a follow-up. Scout keeps the context and digs deeper.
Spots what you would miss
Automatic highlights, anomaly alerts, and trend forecasts show where a program is heading.
Honest by design
If the data cannot answer, Scout says so. Every answer respects the permissions your team already has.
Trust
AI you can trust with your data.
Scout answers from your own data, shows how it reached every answer, and stays under your control.
Answers come from your governed data, not general training data, and trace back to the data, query, and calculation behind them.
Inspect the reasoning behind every Scout answer. AI-generated content is clearly labeled.
Your data is kept separate from other customers’ and encrypted in transit and at rest. It is never used to train third-party AI models.
Administrators can turn AI features on, off, or limit them. Review, change, or reject any AI-generated output.
You decide which data fields Scout can use. AI model providers are vetted for bias testing.
Role-based permissions and your existing data access rules apply, and AI interactions are logged for review.
Plans
Three plans, with unlimited seats on every one.
Every plan includes unlimited seats, live dashboards, and Scout, so your whole team can use it. Choose by how many questions you expect to ask Scout each month and how much reporting help you want.
Mobilize
Unlimited seats · 1,000 Scout questions a month
- Live dashboards and drill-down
- Standard messaging metrics
- Scout questions in plain English
- KPI alerts
Analyst
Unlimited seats · 3,500 Scout questions a month
- Everything in Mobilize
- Scheduled PDF reports by email
- Connectors for your other data sources
- One custom dashboard built for you each year
Pro
Unlimited seats · 7,500 Scout questions a month
- Everything in Analyst
- Scout IQ change analysis
- Bring in data from beyond mCommons yourself
- Custom dashboards built with our team every quarter
Try it with your own data
Start with a 30-day trial of the Analyst plan in your own account, loaded with your last 12 months of messaging data. We build your first dashboard with you, then you bring Scout your board’s hardest question. Trial places open in small groups, and your customer success manager can hold one for you.
Questions
Canvas AI and Scout, answered.
What is Canvas AI?
Canvas AI is the analytics workspace built into mCommons. It gives your team live dashboards of your text messaging program across SMS, MMS, RCS, and WhatsApp, reports you can schedule for your board or funders, and Scout, an assistant that answers questions about your data in plain English.
What is Scout?
Scout is the data assistant inside Canvas AI. Type a question such as “How many supporters opted in from our gala keyword last month?” and Scout finds the data, returns the number, and draws a labeled chart you can pin to a dashboard. You can ask a follow-up and Scout keeps the context.
Where do Scout’s answers come from?
Only from your own mCommons data and any sources you choose to connect. Scout does not guess from general knowledge. If the data cannot answer a question, Scout says so, and you can trace every answer back to the data and calculation behind it.
Is our data used to train AI models?
No. Your data is never used to train third-party AI models. It is kept separate from other customers’ data and encrypted in transit and at rest.
Who on our team can see what?
Canvas AI follows the roles and permissions you already use in mCommons, so Scout only answers from data a person is allowed to see. Administrators can turn AI features on or off, choose which data fields Scout can use, and review a log of AI interactions.
Can we bring in data from outside mCommons?
Yes. On the Analyst plan, connectors bring in other sources such as your donation platform, CRM, or events data, so a dashboard shows the whole program rather than messaging alone. On the Pro plan your team can connect sources such as a data warehouse yourselves.
Which plan is right for us?
Mobilize suits teams that want live dashboards and quick answers from Scout. Analyst adds scheduled board reports, connectors for your other data, and a custom dashboard each year, and is the plan most teams choose. Pro is for larger organizations that want Scout IQ and quarterly custom dashboards built with our team. Every plan includes unlimited seats. Your customer success manager can help you choose.
Is Canvas AI available outside the United States?
Canvas AI is available now for mCommons programs in the United States. If your program runs elsewhere, talk to your customer success manager about timing.
Do we need to install anything?
No. Canvas AI runs inside mCommons, so there is nothing to install and no data to export. On a trial, the dashboards and Scout come loaded with your last 12 months of data from the first day.
Let your data answer back.
Bring your board’s hardest question. We will show you Scout answering it from your own program data.