Your Mobile Strategy & Insights Partners
When you work with Mobile Commons, you don’t just get powerful products, you get a team of real people invested in your mission. Our Mobile Strategists and Customer Success Managers are your partners from day one, guiding you at every stage from onboarding and best practices to ongoing strategy and program optimization. They’re passionate about making sure your messages reach the right people, at the right time, and drive real results. More than just support, they’re true partners who understand your goals and work alongside you to achieve them. Meet the team dedicated to your success.
Heather Stallard
Edinburgh, Scotland
Heather is a Senior Customer Success Manager with over five years’ experience helping organisations turn customer feedback into meaningful change. After leading a major restaurant brand through a digital transformation, she now works with clients from housing associations to international investors, water companies, and premium retailers using Rant & Rave. When she’s not at work, you’ll find her travelling, eating her way through new cities, or soaking up theatre, musicals, and art exhibitions.
Heather supports Rant & Rave.
Isabel Hopper-Davies
Tenby, Pembrokeshire, Wales
Isabel has spent over 10 years helping clients craft their digital marketing strategies, with a special love for email and mobile messaging—she’s basically a customer success cheerleader who lives and breathes company values! When she’s not at work, you’ll find her soaking up family time or getting stuck into rugby, whether she’s on the pitch or shouting from the stands.
Isabel supports Rant & Rave and Waterfall.
James Hargreaves
Leamington, Warwickshire, England
James has spent his career helping organisations improve satisfaction and operational performance through a consultative, relationship-led approach. Driven by a focus on enabling organisations to listen and act on what truly matters, James works closely with brands to boost engagement and strengthen their connections with employees and customers. Outside of work, he enjoys cycling, cooking and travelling with his family.
James supports mCommons.
Jonathan Nee
Garrett Park, Maryland
Jonathan has over 20 years of experience in technology for the non-profit market both building teams and services and directly managing client accounts at SaaS companies like EveryAction, Network for Good, and Blackbaud. He is based in the Washington, D.C. area where he lives with his wife and daughter and enjoys hiking, biking and snowsports in his free time.
Jonathan supports mCommons.
Michelle Frederickson
Hudson Valley, New York
Michelle previously worked in digital membership and led both P2P and broadcast texting programs at a large environmental nonprofit before shifting her focus to mobile outreach. After a brief period in the philanthropy sector, she realized her passion was to help organizations strengthen community engagement through creative messaging, and chose to return to Mobile Commons. In her free time, Michelle enjoys crocheting, gaming, and painting.
Michelle supports mCommons.
Riham Ibrahim
Cairo, Egypt
Riham partners with nonprofits and advocacy organizations to craft smart, action-driven mobile messaging campaigns on issues like immigrant rights, public health, and social justice. She’s known for her thoughtful strategy, creative problem-solving, and commitment to empowering others. Outside of work, Riham enjoys writing, traveling, and mentoring in her community.
Riham supports mCommons.
Ryan Rumpf
St. Louis, Missouri
Ryan started as a support engineer at a little ‘ol company called Second Street. Years of baseball, the city of St. Louis, and a need to nurture relationships has led him towards Mobile Commons as a member of the Customer Success and Solutions team.
Ryan supports Waterfall and Hipcricket.
Sylvia Gewont
Chicago, Illinois
Sylvia has supported customers in a wide range of industries since joining Mobile Commons in 2021. She’s known for her clear communication, problem‑solving, and building strong relationships. In her free time, she enjoys dog‑beach adventures with her pup and exploring Chicago’s live music scene.
Sylvia supports mCommons.
Meredith Begin
Metro Detroit, Michigan
With a track record of leading high-impact mobile messaging campaigns, Meredith Begin leads the mCommons team of Strategists, specializing in nonprofit grassroots organizing and turning big ideas into real-world action. Her strategic work has powered major wins—including the New Yorkers Against Fracking campaign, which helped secure a statewide ban. Outside of work, Meredith enjoys exploring Michigan’s great outdoors, staying active, and cultivating her organic garden.
Meredith supports mCommons and manages the product’s strategy team.
Kurt Sudyka
San Francisco, California
Kurt has been working in the mobile messaging industry since 2008 and was an original member of the Waterfall team. He has partnered with customers across retail, government, and technology to manage and scale their mobile messaging programs. Outside of work, Kurt spends time with his two French bulldogs, Charleston and Pumba.
Kurt supports Waterfall, Hipcricket, and Rant & Rave, and manages those products’ strategy teams.
