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Advocacy Move people to act, and to give Petitions, patch-through calls to legislators, rapid response, and fundraising asks in the same thread. Nonprofit Turn a moment into a gift Matched appeals, in-thread giving, receipts and the recurring upgrade, all in one conversation. Labor Recruit, activate, and hold the line Card drives, contract votes, strike coordination, worksite turnout, and dues renewals. Healthcare Reach people who can't miss the message Appointment reminders, benefits enrollment, public health outreach, and emergency alerts. Brands Turn offers into action, and complaints into fixes Promotions and loyalty at national scale, plus real-time feedback routed to the person who can fix it.
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Success story

Tai Calon Community Housing Achieves 90% Customer Satisfaction with Rant & Rave

Mobile Commons·1 min read

Discover how Tai Calon, one of Wales’ largest housing providers, used real-time feedback to transform resident satisfaction. By partnering with Rant & Rave, they boosted customer satisfaction from 85% to 92% and cut issue recovery time from seven days to just two.

This case study shows how smarter feedback loops, faster responses, and better team accountability led to measurable gains in service and trust.

Highlights:

  • Improved visibility and management of cases.
  • CSAT scores improved from 85% to 92%.
  • UKCSI score increased by 10 points in 12 months.
  • Recovery time for negative feedback cases reduced from 7 days to 2 days.

Read their success story

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