Due to the unprecedented global pandemic, not only did Stonewater have the challenge of improving their customer experience, but they had to do it while navigating a move to remote working for their service center team.
FanUp is the leading fan engagement platform, delivering valuable offers to fans in exchange for engagement with specific brands.
A leading pizza chain with restaurants across the United States, Canada and United Arab Emirates launched a viral SMS campaign with Waterfall. The result: 160,000 total opt-ins and a direct line to local customers.
See how Tai Calon improved customer satisfaction by addressing financial pressures, resource constraints, and rising expectations through strategic insights and prompt actions.
Prior to partnering with Rant & Rave, Reed in Partnership’s feedback collection consisted of bi-annually distributed surveys to customers, in hopes of evaluating NPS score.
AFSCME Local 1624 achieved their most significant mobilization in the union’s history to defend worker’s rights.
AFSCME Local 1624 achieved their most significant mobilization in the union’s history to defend worker’s rights.
AFSCME Local 1624 achieved their most significant mobilization in the union’s history to defend worker’s rights.
When they needed a more robust solution for text messaging supporters, Ocean Conservancy turned to mCommons.
Fundraising is a perennial challenge for any nonprofit. With so many great causes and an unstable economy, it can be difficult to raise donations. Even an organization’s most committed donors can forget to make their usual gifts.
