RCS: The New Frontier of Rich Messaging
Whether it’s donating, volunteering, or advocating for change, RCS will deliver more meaningful, engaging, and impactful communication in the moments that matter.
Blog
Are You Listening? How Customer Feedback Can Make or Break Your Experience
Customer engagement and feedback are must-haves to succeed in today’s fast-paced, digital world. According to a report from Barclays, 70% of small and medium-sized enterprises say that they expect customer feedback to become more important in the future.
Four Steps to Creating a Seamless Customer Journey for Utilities
A seamless customer experience is no longer a nice-to-have, it’s compulsory, regardless of the channel. Whether you’re ordering coffee to your front door or purchasing the latest release of trainers from your phone on your commute, the less friction the better.
Are You Listening? How Customer Feedback Can Make or Break Your Experience
Customer engagement and feedback are must-haves to succeed in today’s fast-paced, digital world. According to a report from Barclays, 70% of small and medium-sized enterprises say that they expect customer feedback to become more important in the future. However, customer feedback isn’t a one-way street and to fully leverage its power you need to respond.
How to Start a Customer Loyalty Program Plus 7 Reward Examples
Most businesses are interested in making money (shocking, I know). However, some businesses are wasting money without even knowing it. When it comes to spending your marketing dollars, are you sure you’re investing it towards the right mission?
6 Tried and True Strategies for Growing Your Mobile List
As we move into an increasingly digital age, the way organizations communicate and interact with their audience is rapidly changing.
The Top 10 SMS Marketing Statistics Nonprofits Need to Know
As we move into an increasingly digital age, the way organizations communicate and interact with their audience is rapidly changing.
