See a demonstration

Experts in messaging.
Partners in
advocacyturnoutfundraisingloyalty.

Mobile messaging that moves people to act.

What we do

High-volume broadcast SMS, MMS, RCS, and WhatsApp on a single platform. Run with you by real mobile strategists.

Whom we serve

Progressive organizations that count on every message.

Why it works

People read their texts. We turn that attention into action, or in most cases dollars.

On iPhone, suggested replies stack as a list under the message, two or more card actions collapse into an Options menu, and a carousel shows one card at a time. How RCS differs by device →

Trusted for 20 years by organizations that count on every message

AFSCMEUAWOxfamHuman Rights CampaignVote.orgUnivisionNYC Health

Start here

How can we help?

Pick your program. Each one comes with the channel mix and the strategists to run it.

Rapid response → petition → patch-through call → gift

Illustrative figures for this demonstration scenario, not customer results.

Real customer results

Programs, not sends.

Every figure below comes from a program we ran with a real customer, reported by that customer. Nothing here is modeled, projected, or borrowed from an industry benchmark.

Customer resultNational union · Labor

15,000 new members in one recruitment drive

27,000 calls to legislators and 1,200 volunteers activated across swing states.

27,000 legislator calls placed
Customer resultEmployment services provider · Public sector

50% fewer complaints in six months

Real-time alerts halved formal complaints and cut response time from months to hours.

3 months to 48 hours response
Customer resultConservation nonprofit · Advocacy

85,000 new subscribers, 168% more donations

List growth and fundraising run as one program, not two.

+168% donation lift

See all five programs

Trust & compliance

Audited, penetration-tested, and certified.

SOC 2 Type II and ISO 27001 certified, CTIA security-reviewed, and penetration-tested quarterly. Consent, quiet hours, and opt-outs are enforced in the send path, not left to your team.

How we handle security
SOC 2 Type IIIndependently certified May 2026, audited by Armanino LLP
ISO 27001Certified, valid through 2029, full ISMS scope
TCPA & CTIAConsent, quiet hours and opt-outs enforced in-platform
CTIA reviewedValidated by CTIA Security, our aggregator and carrier teams

Make every message count.

Tell us the outcome you are accountable for. We will show you the program that moves it.

Estimate your lift first

Programs

How can we help?

Five programs. Each one is built end to end, not a feature list.

The program

    Illustrative figures for this demonstration scenario, not customer results.

    On iPhone, suggested replies stack as a list under the message, two or more card actions collapse into an Options menu, and a carousel shows one card at a time. How RCS differs by device →

    Every channel we run

    Native integrations

    Estimate this on my list Should this be on RCS?

    Channels

    3 core channels. More on the way.

    Also supported

    Upcoming channels

    Instagram

    Direct messages and story replies, on the same subscriber record.

    Not yet available
    Email

    Broadcast and triggered email sharing one contact record and consent state.

    Not yet available
    Messenger

    Conversational messaging for audiences who live on Facebook.

    Not yet available
    Is RCS replacing SMS?

    What it is

    Reach

    What you need to know

      Compare all four

      Security & compliance

      Tested, audited, and rebuilt in public.

      Most vendors have never had their security examined. Ours was, by independent forensics, by CTIA, by our aggregator, and by carrier security teams. Here is what they found and what we did about it.

      SOC 2Type IIIndependently certified May 2026. Audited by Armanino LLP across mCommons, Waterfall, Rant & Rave and Hipcricket.
      ISO27001Certified, valid through 2029. Full ISMS scope, with surveillance audits every 6 to 12 months.
      CTIASecurity reviewedOur controls were reviewed and validated by CTIA Security, our aggregator, and carrier security teams.
      PENQuarterly testingIndependent penetration testing every quarter, plus annual third-party assessment and continuous scanning.

      Reports, policies and certificates are self-service at trust.mobilecommons.com.

      AICPA SOC 2 for Service Organizations
      SOC 2AICPA SOC 2 for Service Organizations
      ISO/IEC 27001 Information Security Management
      ISO 27001ISO/IEC 27001 Information Security Management
      Certified Threat Intelligence Analyst
      C|TIACertified Threat Intelligence Analyst

      November 2025

      We were attacked. Here is exactly what happened.

      Two credential-based account takeovers, eleven days apart. A contractor's device was infected with credential-stealing malware; a second attacker reused a password that had leaked to the dark web. Neither was a flaw in the platform.

      4 hours 19 minutesLongest time to full containment, across both incidentsNov 11 and Nov 13
      0 recordsLost or extracted. No personal data was accessedForensically confirmed
      ClearedBy independent forensic investigation, completed December 2025No lateral movement

      "The investigation confirms that the incident was isolated to compromised accounts and originated from credential compromise, not a platform vulnerability. Containment was executed promptly, and there is no evidence of lateral movement or systemic compromise."

      Independent forensic attestation · December 2025

      We suspended all broadcast capability as a precaution and reported to aggregators and carriers the same day. No backend infrastructure, database or administrative system was reached at any point.

      What changed

      Eight controls shipped inside eight weeks.

      Not a plan. Deployed, dated, and verifiable.

      1. Nov 2025
        Legacy authentication removed

        Eliminated the authentication system that did not enforce MFA.

      2. Nov 2025
        MFA everywhere, 100%

        Enforced on every employee account and every platform account. This closes the exact gap that was exploited.

      3. Nov 2025
        VPN-gated admin access

        Administrative portals are reachable only by authorized employees over encrypted VPN.

      4. Nov 2025
        Broadcast PIN and release controls

        An unauthorized party cannot alter or schedule a send, even with account access.

      5. Nov 2025
        Continuous access-log monitoring

        All platforms, watched continuously for suspicious activity.

      6. Dec 2025
        Mandatory security awareness training

        100% of employees and contractors, several times a year, via KnowBe4.

      7. Jan 2026
        Enterprise SSO and IP allow-listing

        Single sign-on through Zitadel integrates with your identity provider. Access can be restricted to your approved IP ranges and locations.

      8. May 2026
        SOC 2 Type II and ISO 27001 certified

        Independently audited by Armanino LLP, covering Security, Availability and Confidentiality.

      Controls at a glance

      Defense in depth, not a policy document.

      Identity & access

      SSO, MFA on every account, least-privilege RBAC, VPN-only administrative access, IP allow-listing.

      Data protection

      Encryption in transit and at rest, with documented retention and handling policies.

      Endpoint & MDM

      Mobile device management and endpoint detection enforce patching, disk encryption and threat detection across employee devices.

      Monitoring & response

      Continuous log monitoring with managed SOC coverage and documented incident-response runbooks.

      Message integrity

      Broadcast PIN and scheduled-send approvals, with AI-assisted message screening in deployment.

      Governance & risk

      Annual risk assessments, vendor reviews, and an executive-sponsored ISMS program.

      Investing ahead

      What is next.

      1. AI-assisted message screening. Fraudulent or malicious content detected before it sends.
      2. Signature-based anomaly detection. Machine learning catches account-activity patterns rule-based monitoring would miss.
      3. Continuous controls monitoring and annual SOC 2 recertification.
      4. Quarterly penetration testing, ongoing.

      For your procurement team

      Documents

      • SOC 2 Type II report
      • ISO 27001 certificate and scope
      • Penetration test summary
      • Current subprocessor list

      Agreements

      • Data Processing Agreement
      • Business Associate Agreement
      • Standard contractual clauses
      • TCPA and CTIA compliance terms
      Open the Trust Center

      About Mobile Commons

      Twenty years of messages that had to land.

      We started in 2007, before texting was a channel anyone took seriously. The organizations we built it for are still here. So are we.

      2007Founded, and independently operating ever since20 years
      G2 Leader2025 Grid Leader and Easiest to Do Business WithVerified reviews
      SOC 2 + ISOType II audited and ISO 27001 certifiedAnnual
      4 sectorsAdvocacy, labor, healthcare and public sector, national brandsSince day one

      Longevity figures are the ones I could verify. Total messages sent, customer count and retention would all be stronger here; send me the real numbers and they go in.

      Why organizations stay

      We are the solutions architect, not the software vendor.

      You should not have to work out which product you need, or compare feature tables to figure out what fits. That is our job. Tell us the outcome you are accountable for and we will design the program, run it with you, and show you what it moved.

      1. A named strategist, from day one. Not a ticket queue, and not a chatbot.
      2. People who have run the program. Card drives, rapid response, vote-day turnout, clinic reminders.
      3. No list buying, ever. If someone offers you one, that is the tell.
      4. We say no. When we are the wrong fit, you hear it on the first call rather than the fourth.
      5. We keep building. The platform ships regularly, and your strategist tells you what changed and what it means for your program.

      Leadership

      The people who will actually pick up.

      A small team with long tenure. You will meet them, not a sales desk.

      Meet the strategy and insights team

      Follow the work.

      Campaign teardowns, RCS benchmarks, and what we are learning from programs in flight.

      Follow us on LinkedIn

      RCS impact calculator

      Same list. Same sends.
      More of the outcome you are measured on.

      RCS lifts tap-through 3–7× over SMS on the list you already have. Pick what your program is trying to produce, put in your own numbers, and see what that lift is worth. Nonprofits can now run fundraising over RCS, and that is where the gap is widest, but the mechanism is the same whether you are filling shifts, keeping appointments or moving product.

      An estimate, not a forecast · everyone RCS cannot reach stays at your SMS rate

      Your program

      Count only messages carrying a direct ask. Organizing and list-building sends don't belong here.

      Industry range for standard SMS is 4–7%. Pull yours from your last six sends.

      Of the people who tap through, what share complete a gift?

      Android phones have supported RCS for years; iPhone joined with iOS 18. We measure this on your actual list during onboarding; 65% is a conservative US default for 2026.

      Published RCS click-through lift over SMS runs 3-7×. We cap the resulting RCS click rate at 30%, the top of the observed range.

      Projected annual result

      +$0 additional annual revenue

      SMS only
      $0
      With RCS
      $0
      0%Blended click-through after RCS
      0Additional gifts per year
      $0Added revenue per send
      How this is calculated

      Recipients whose phones cannot receive RCS stay at your current SMS click-through rate, so the model never assumes reach you don't have. Conversion rate and value per outcome are held constant across channels; the lift comes entirely from more people tapping through, which is the conservative reading of the benchmark data.

      Benchmark sources: CM.com RCS Statistics for Marketers (2025); Sinch RCS Benchmarks & Case Studies (2025); Infobip Messaging Trends (2025); Vonage RCS versus SMS (2025). Illustrative example only. This is a modeled estimate, not a forecast, and does not guarantee results.

      Anatomy of an RCS message

      Everything SMS cannot carry.

      Scroll, and each piece is called out as you go.The numbers on the phone match the notes below it.

      1. Brand logo and nameYour identity replaces a five-digit short code.
      2. Rich media cardImage, headline, and copy inside the thread.
      3. Quick reply chipsStructured answers instead of parsing free text.
      Mobile Commons Verified business · RCS
      Ready to make an impact this month?
      Year-End Fundraiser

      Every dollar matched through 31 December.

      Yes, I'll give
      Read 9:42 AM
      1. Verified senderA checkmark the carrier vouches for, not one you drew.
      2. Tap-to-action buttonsThe ask is a button, not a link to somewhere else.
      3. Read receiptsSMS reports delivered. RCS reports read.

      Explore more

      Put this against your own program.

      Thirty minutes with a strategist who runs these. Your list, your capability split, what an RCS layer would actually change.

      Further reading: is RCS replacing SMS?

      Resources

      Results, guides, and field notes from real programs.

      Success stories, guides, and analysis from the programs we run with advocacy groups, unions, health systems, and brands.

      Latest

      Reading about it is slower than seeing it.

      Two questions, then a calendar. We will bring the version of this built for your program.

      Strategy & Insights team

      The people who run your program with you.

      Mobile strategists and customer success managers, with you from onboarding through every send. Tap a name to read more.

      Isabel Hopper-Davies
      Isabel Hopper-DaviesCustomer SuccessTenby, Wales
      Bio

      Isabel has spent over ten years helping clients shape their digital marketing strategies, with a special love for email and mobile messaging. Away from work you will find her with family or at the rugby, on the pitch or shouting from the stands.

      Supports Rant & Rave and Waterfall.

      James Hargreaves
      James HargreavesCustomer SuccessLeamington, England
      Bio

      James has spent his career helping organizations improve satisfaction and operational performance through a consultative, relationship-led approach. Outside of work he enjoys cycling, cooking, and traveling with his family.

      Supports Rant & Rave.

      Michelle Frederickson
      Michelle FredericksonMobile StrategistHudson Valley, New York
      Bio

      Michelle led peer-to-peer and broadcast texting programs at a large environmental nonprofit before focusing on mobile outreach, and returned to Mobile Commons to help organizations strengthen community engagement through creative messaging. In her free time she enjoys crocheting, gaming, and painting.

      Supports mCommons.

      Riham Ibrahim
      Riham IbrahimMobile StrategistCairo, Egypt
      Bio

      Riham partners with nonprofits and advocacy organizations to craft action-driven mobile messaging campaigns on issues like immigrant rights, public health, and social justice. Outside of work she enjoys writing, traveling, and mentoring in her community.

      Supports mCommons.

      Ryan Rumpf
      Ryan RumpfCustomer Success and SolutionsSt. Louis, Missouri
      Bio

      Ryan started as a support engineer at Second Street. Years of baseball, the city of St. Louis, and a knack for nurturing relationships led him to Mobile Commons.

      Supports Waterfall and Hipcricket.

      Ryan McKay
      Ryan McKayAI & Automation Systems ArchitectScotland
      Bio

      Ryan is an AI & Automation Systems Architect, focused on designing practical, reliable ways to apply AI across products and business operations. With a background spanning software engineering and cloud operations, he combines hands-on technical experience with a strong understanding of infrastructure, automation, and responsible AI implementation. Outside of work, Ryan enjoys photography, exploring the Scottish countryside, and spending time with his two dogs.

      Talk to a strategist before you talk to a salesperson.

      Tell us the outcome you are accountable for and we will bring the version of this built for your program.

      Contact

      Let’s connect.

      Need help reaching your audience in the moments that matter? Whether you have a question or want to see how our team can support your mission, reach out. We are here to help you make every message count.

      By providing your phone number, you agree to receive recurring text messages from Mobile Commons, LLC and 662266. Reply HELP for more information or STOP to opt out. Message and data rates may apply. See our Terms & Conditions and Privacy Policy.

      Want this for your program?

      We will build the flow against your list, your CRM and your calendar, and show you what it does before you commit to anything.

      See it on your list2 questions, then a calendar