iOS 26 Update FAQ

Overview

In early June, Apple announced several new features coming with iOS 26 this fall.

One of the most notable updates focuses on improvements to the Messages app. To help reduce spam and protect users, Apple is introducing a dedicated “Unknown Senders” inbox. This inbox will

automatically filter messages from senders you haven’t interacted with or whose numbers aren’t saved in your contacts.

Given all products under the Mobile Commons umbrella have always been in the business of message integrity and operate as consent based, A2P messaging platforms, we don’t foresee major impact to our customers with the roll out of iOS 26. We’ve outlined answers to common questions in the FAQ section below, along with strategic recommendations to help our customers prepare for the rollout this fall.

Check out Apple’s announcement about this change during WWDC25 (around 25:13):

FAQ

Note information listed b elow is subject to change. We will do our best to ensure the latest details are included as we receive more information.

1. Where does the information listed b elow come from?
   • The details mentioned in this document come directly from Apple, industry experts, and our experience with testing a b eta version of iOS 26.
2. How will the new ‘Unknown Senders’ inbox work?
   • Any messages from an unknown sender who the user has never interacted with will show up in the new Unknown Senders inbox. A user has the option to either ‘delete’ the message,
     or mark the sender as ‘known’.
3. Will a user receive a notification when they receive a message that ends up in the ‘Unknown Senders’ inbox?
   • No, users will not receive a notification when they receive a message from an unknown sender.
4. Will the ‘Unknown Senders’ inbox be the default setting when iOS is updated?
   • Yes. Once upgrading to iOS 26 in August 2025, inboxes will automatically show up in your messages; however, you have to go to settings to turn on the ‘Unknown Senders’ functionality.
5. When do we expect most iPhone user to have the iOS 26 update?
   • While iOS 26 will launch in September 2025, we believe we will see more subscribers using this version come Winter 2025, when people typically upgrade their phones.
6. What about time sensitive messages?
   • By default, your phone allows notifications for time sensitive message; however, these messages will still show up in your unknown senders inbox.
7. Are there any other resources on this subject?
   • iOS 26 has political groups panicking over fundraising. The truth might surprise them- Fast Company